Please Phone
Although parts of my website are improving, nothing beats old fashioned customer service.
Please call Carla on 027 283 7662
You can ask questions and get customer service now.
(as long as it isn't "Unreasonable O'clock" thanks!)
Changes
I have changed from a bricks and mortar shop to a mobile service with a website during Rahui.
This is a physical move, a 100% stock take and the working out how to communicate tens of thousands of stock lines. It's a big job.
Where the website doesn't help you yet I will.
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It was back in the 1960s that Percy Coate began experimenting with the willow he grew to make drawing charcoal. Although it took some years toperfect the technique, by the 1970s he was finally ready to share the new Coates willow charcoal with the world. Percy's grandfather, Robert Coate started in business in 1819 as a 'withy merchant', buying and selling local willow crops. Today Coates is still very much a family concern with members of the family involved in all aspects of the business. For many years now Coates willow charcoal has been recognised as the best quality charcoal in the world.The willow plant used for making artist charcoal grows very quickly and takes only one growing season before it is ready for use. It takes 3 days to turn raw willow sticks into willow charcoal ready for the artist to use.
